Shipping policy

Shipping Policy

Last Updated: August 16, 2026

At NoventraKart, we aim to make your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you will receive shipping information or tracking details where available.

2. Delivery Time

Estimated delivery time is generally:

Standard Delivery: 5–10 business days
Delivery times may vary depending on your location, product availability, courier service, weather conditions, holidays, and other circumstances beyond our control.

The delivery estimate begins after your order has been processed and shipped.

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free or promotional shipping on selected products or during special offers. Any applicable shipping promotion will be clearly mentioned on our website.

4. Order Tracking

If tracking information is available for your order, we will provide it through the contact information provided during checkout.

Please allow some time for tracking information to become active after your order has been shipped.

5. Delivery Delays

Although we work with delivery partners to ensure timely delivery, delays may occasionally occur due to:

Severe weather
Natural disasters
Public holidays
Courier delays
Incorrect or incomplete shipping information
High order volumes
Operational or logistical issues
Other circumstances beyond our reasonable control

If your order is delayed, please contact us and we will assist you in checking its status.

6. Incorrect Shipping Address

Please make sure that your shipping address and contact details are correct before placing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to the sender.

If you notice an error in your shipping information immediately after placing an order, contact us as soon as possible. We will try to assist you, but we cannot guarantee that the address can be changed after the order has been processed or shipped.

7. Failed or Missed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, refuses delivery, provides an incorrect address, or cannot be contacted, the courier may make another delivery attempt or return the package.

Additional shipping charges may apply where a replacement shipment is required due to an incorrect address or customer-related delivery failure.

8. Damaged or Missing Packages

If your package arrives damaged, please contact us as soon as possible with your order details and photographs of the package and product.

If your order appears to be lost or has not arrived within a reasonable period after the expected delivery window, please contact our support team so we can investigate with the shipping carrier.

9. Multiple Products in One Order

If your order contains multiple products, they may arrive in separate packages depending on product availability, warehouse location, or shipping arrangements.

You may therefore receive multiple tracking numbers or deliveries for a single order.